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Citibank Mobile Banking

Citibank Mobile Banking Details

Last Updated 18th Jan 2022

Citibank IN is the mobile banking application for retail as well as corporate customers to transact banking services like fund transfer, paying bills, booking tickets etc.

Application Platform Google Playstore, Apple Store
App Names Citibank IN
Services Offered Fund Transfer, Book online tickets, Making Payments, Opening FD/RD Account etc.
Fund Transfer Methods IMPS, NEFT, RTGS
Registration Methods Visit Bank Branch/ATM
Online through Mobile App
Benefits Available 24*7
Accessible everywhere
Yes Bank
Returns bhi, Rewards bhi
5.5%* interest p.a + up to 1500** YES Rewardz Points on account opening
Earn up to 50k** YES Rewardz Points in 1st year
Exclusive offers on Demat & Lockers
Disclaimer: For balance above INR 10 lcs to INR 1Cr. For YES FIRST customers. Terms and conditions apply. For more details please visit: www.yesrewardz.com
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Citibank Mobile Banking

Citibank is one of the largest Foreign Bank in India that provides mobile banking services through Citibank IN. Account-holders of Citibank can access banking services anytime and anywhere using their smartphones. To avail the mobile banking services such as balance enquiry, transfer of funds, bill payments, instant opening or closing of FDs and RDs and much more users must register for Mobile Banking Services with their registered mobile number.

Key Highlights of Citibank Mobile Banking

Citibank IN

  • All current Account users and credit card account holders can use Citi Mobile if they have a handset with an active GPRS connection. To use the mobile banking services of Citibank IN, you must have an active IPIN to use for Citibank Online and also your mobile number must be registered with Citibank.

Key features of Citibank app are:

  • With Citibank Mobile App you can transfer funds instantly through BHIM UPI (Unified Payments Interface)
  • Citibank Mobile App is available on Google Play Store and App Store.
  • With Citibank IN mobile app, you can get access to services like Check account balance & view summary, Pay bills and recharge, make deposits and investments and make service requests etc.

How to Register for Citibank Mobile Banking Application?

To register for Citibank app, follow the below-mentioned procedure.
  • Download and install the app from your play store.
  • As you open the app, click on "New User" option below the "Sign On" button.
  • Now, select your Account Type from the given options and enter Account details.
  • Next, enter the OTP received on your registered mobile number and click "Continue & Choose User ID".
  • Now, set your User Id by entering twice and click "Proceed To Choose IPIN".
  • Finally, set up your 6-digit mPIN to log in the app. Also, set up your 4-digit password for transactions and click on Continue.

How to Login to Citibank Mobile Banking Services?

To log in to Citibank app, follow the steps mentioned below:
  • Open the app and log in the app by entering the Internet Banking User Name and Password and click the “Sign On” button.
  • You can now use Mobile Banking Services.

Services Available on Citibank Mobile Banking App

With Citibank mobile banking app users can make financial transactions by sitting anywhere through their smartphones if they have an internet connection.

  • Account-holders of Citibank can transfer funds through different modes such as NEFT, RTGS or IMPS between their own accounts or to another account of any bank by using the mobile banking services of Citibank.
  • You can also book online tickets through air, road or train by using mobile banking.
  • If you want to open an FD/RD Account or invest in mutual funds or any other investment schemes, you can do so by using Citibank mobile banking app.
  • With Citibank Mobile Banking App, you can also request for issues of Demand Draft and Cheque Book, the opening of new accounts and closure of Loan Accounts.
  • Users can further make various payments of utility bills, LIC and other insurance premium payments, credit card dues payments and tax payments using mobile banking app.
  • You can also access your account statement and account summary online using Citibank mobile banking app.

Citibank Fund Transfer Options

Citibank provides the facility to transfer funds to the accounts of third parties using different modes such as NEFT, RTGS and IMPS.


NEFT or National Electronic Funds Transfer is the inter-banking facility to transfer funds from one institution to another institution within the country. NEFT is based on Deferred Net settlement which means the amount is credited in hourly batches along with the other payments. So, all the requests received in 30 minutes will be completed together.

  • To transfer money through Citibank NEFT, one needs to have required bank details, including the IFSC code of the recipient's Bank.
  • There is no minimum cap for transferring money through Citibank NEFT. However, you can transfer upto ₹25 Lakhs through NEFT facility.
  • While the beneficiary does not have to pay any transfer charges to receive money through NEFT, however, the person doing the NEFT transaction through Citibank NEFT, has to bear Nil NEFT charges for fund transfer.
  • Also, Citibank NEFT money transfer facility is available for NRE/ NRO accounts in the country.


RTGS or Real Time Gross Settlement is the transfer of money from one bank to another bank on a real-time or gross basis. The term 'Real-time' means that the payment is made instantly without any delay. The gross settlement means the money is transferred on one to one basis. Presently, there are 140,000 RTGS-enabled bank branches in India.

  • If you want to transfer money through Citibank RTGS, you would require the following details of the recipients.
    • The amount of transfer
    • The account number
    • Recipient and bank name
    • The recipient IFSC code
  • You can transfer up to ₹ 2 Lakhs through Citibank RTGS facility of fund transfer.
  • While the beneficiary does not have to pay any transfer charges to receive money through RTGS, however, the person doing the RTGS transaction through Citibank RTGS, has to bear Nil RTGS charges for fund transfer.


Immediate payment service or IMPS is a real-time fund transfer system from Citibank to another bank. To transfer money through IMPS, you need the recipient's mobile number and the generated MMID code or account number and IFSC or Aadhaar number. In India, about 498 banks are part of the IMPS system.

  • You can transfer money 24*7 through Citibank IMPS facility at any time of the day, unlike other modes of money transfers.
  • While the beneficiary does not have to pay any transfer charges to receive money through IMPS, however, the person doing the IMPS transaction through Citibank IMPS, has to bear Nil IMPS charges for fund transfer.

How to Transfer Funds on Citibank App?

If you want to transfer funds through the Citibank app, follow these steps.

  • Login to Citibank online and enter information such as payee account number and IFSC code to add as a payee.
  • Now under the Banking tab click on "Transfer Funds" from the sidebar.
  • Next, click on "To Other Bank Account"- "Make Payment Now" in front of the payee name and select "Immediate Transfer (IMPS)" mode to transfer funds using IMPS method.
  • Now, choose the account, enter the amount, and click on "Continue".
  • Accept the terms and conditions and now click on the "Confirm" option.
  • If you want to make payment using NEFT/RTGS method, enter details of the beneficiary bank, branch and location or provide the IFSC code, to identify the destination branch.
  • Now the bank will send an OTP. Use the OTP to authorize the payee and complete the transaction.

Citibank Mobile Apps

Citibank provides Mobile Banking Services through the following apps:

Application Name Features
Citibank IN
  • With Citibank Mobile App you can transfer funds instantly through BHIM UPI (Unified Payments Interface)
  • Citibank Mobile App is available on Google Play Store and App Store.
  • With Citibank IN mobile app, you can get access to services like Check account balance & view summary, Pay bills and recharge, make deposits and investments and make service requests etc.

Citibank NEFT, RTGS, IMPS – Timings, Charges and Limits

Transaction Type Charges Per Day Limit Timings
IMPS Nil ₹2 Lakhs 24*7, 365 Days
NEFT Nil ₹25 Lakhs 24*7
RTGS Nil ₹2 Lakhs Till 5 PM on weekdays

Citibank Mobile Banking: Do's and Don'ts

Following are the do's and don'ts that you must remember while using Citibank mobile banking services.


  • A unique and strong password consisting of a mix of alphanumeric and special characters must secure your mobile phone.
  • It would be best if you changed your password on a regular basis.
  • If your mobile phone is lost or stolen, you must immediately report to the bank as well as the nearest police station.


  • Never share confidential information on any other website.
  • Do not share any banking information on your phone.
  • It would be best if you informed the bank immediately in case of a change in your mobile number.


✅How can I register for Citibank mobile banking?

You can register for Citibank mobile banking services by filling the mobile registration form along with required documents for Identity Proof to the Citibank branch. You can also register for Citibank mobile banking services by downloading the Citibank App from your play store and then complete the registration process by setting your mPIN.

✅What is Citibank mobile banking?

Citibank provides mobile banking facility to its users through the Citibank App. Customers can make financial transactions like Fund Transfer, Making Utility Bill Payment, getting a new credit/ debit card etc. to enjoy banking services anytime and anywhere using their smartphone device.

✅Which is the mobile app for Citibank?

Citibank offers mobile banking services to Citibank customers through Citibank apps such as Citibank IN.

✅How can I get my Citibank online banking username and password?

Citibank provides username and password with pre-printed kit if you register for Citibank internet banking application by visiting the bank. You can use the same username and password while you register for mobile banking services online to get a new mPIN.

✅How do I activate mobile banking?

You can activate for Citibank mobile banking services by registering for mobile banking services by visiting the Citibank or online by downloading the Citibank app from your play store. After completing the registration process, set up your mPIN and then log in using your mPIN or user name and ID to complete the activation process for mobile banking.

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