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IIFL Personal Loan Customer Care

IIFL Personal Loan Customer Care Contact Details

Last Updated 09th Jun 2021

  • IIFL personal loan customer care provides assistance to the personal loan borrowers regarding the loan application and process.
  • IIFL personal loan borrowers can contact the bank to solve their loan-related queries.
  • IIFL customer care toll-free number 24X7 is 1860-267-3000/ 703-905-0000.
  • IIFL personal loan compliance contact number is 91-22-42499000.
  • Customers can also raise a complaint online by writing to the Bank’s compliance officer at complianceofficer@iifl.com.
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IIFL Customer Care Numbers

IIFL provides various customer-oriented services to its customers, in terms of providing affordable and transparent loan products, good returns and convenient banking services. However, at times, customers have certain queries in their mind, which they need an answer for. To solve the customer queries and to make the banking system customer-oriented, IIFL has its customer care to solve the customer queries. IIFL personal loan customer care is specifically designed to assist the needs of personal loan borrowers. Customers can get assistance regarding their personal loan application, loan process, loan eligibility and repayment by contacting on the IIFL personal loan customer care number. IIFL personal loan toll-free number is 1860-267-3000/ 703-905-0000.

IIFL Toll Free Numbers For NRIs

IIFL banking services are not limited to the residents of the country, indeed, the bank is successfully offering its banking products to the NRIs as well. Thus, the bank has a specialized customer care centre that serves to solve the queries of the NRI customers.

IIFL Customer Care Details

Bank address IIFL House Sun Infotech Park, Road No. 16V, Plot No.B-23 Thane Industrial Area, Wagle Estate, Thane - 400604
Compliance officer Mr. R. Mohan
Compliance officer email complianceofficer@iifl.com
Compliance officer number 91-22-42499000
Compliance officer address IIFL Center Kamala City, Senapati Bapat Marg, Lower Parel (West), Mumbai - 400013

How To Submit a complaint?

Step 1: Filling the grievance redressal form
Customers can submit their complaints with IIFL by filling in the grievance redressal form on the bank’s official website.

Step 2: Writing to the compliance/ Nodal officer

Online method: If a customer is not satisfied with the solution brought in by the grievance redressal committee, he or she can raise a complaint to the bank’s nodal or compliance officer, by drafting the complaint online at the compliance officer’s email address. IIFL compliance officer email address is complianceofficer@iifl.com.

Offline method: In case a customer wishes to make an offline complaint to the compliance or the nodal officer, then he or she may file a complaint via post. The postal address of IIFL compliance officer is IIFL Center Kamala City, Senapati Bapat Marg, Lower Parel (West), Mumbai - 400013.

The complaints raised are likely to be resolved within 10 working days.


How can I call IIFL customer care?

You can call IIFL customer care by dialling the IIFL personal loan customer care no. which is 1860-267-3000/ 703-905-0000.

How can I get my IIFL personal loan number?

For any assistance regarding the personal loan application, you may contact the customer service department or the IIFL personal loan customer care at 1860-267-3000/ 703-905-0000.

How can I complain to IIFL Bank Online?

Customers can complain to IIFL online by writing to the compliance officer at complianceofficer@iifl.com.

How can I find the nearest IIFL branch office?

To find the nearest IIFL branch office, you can seek help from the IIFL customer care by contacting them through the customer care toll-free number which is 1860-267-3000/ 703-905-0000. To know the nearest branch, you need to disclose your location to the IIFL customer care representative.

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