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ICICI Personal Loan Customer Care

ICICI Personal Loan Customer Care

Last Updated 23rd Nov 2021

  • ICICI personal loan customer care provides assistance to the personal loan borrowers regarding the loan application and process.
  • ICICI Bank personal loan borrowers can contact the bank to solve their loan-related queries.
  • ICICI Bank customer care toll-free number 24X7 is 1860-120-7777/ 1800-103-8181 .
  • ICICI Bank personal loan compliance contact number is 022-26538027.
  • Customers can also raise a complaint online by writing to the Bank’s compliance officer at headservicequality@icicibank.com.
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ICICI Bank Customer Care Numbers

ICICI Bank provides various customer-oriented services to its customers, in terms of providing affordable and transparent loan products, good returns and convenient banking services. However, at times, customers have certain queries in their mind, which they need an answer for. To solve the customer queries and to make the banking system customer-oriented, ICICI Bank has its customer care. Customers can get assistance regarding their personal loan application, loan process, loan eligibility and repayment by contacting on the ICICI Bank personal loan customer care number. ICICI Bank personal loan toll-free number is 1860-120-7777/ 1800-103-8181 . Further, a list of city-wise ICICI Bank personal loan contact number is given below:

City name Customer Care Number
Agra 808-166-7777
Ahmedabad 079-33667777/ 079-44455000
Ambala 901-766-7777
Anand 800-066-7777
Aurangabad Bihar 902-166-7777
Bangalore 080-33667777/ 080-44455000
Bhilai 909-866-7777
Bhilwara 787-766-7777
Bhiwadi 787-766-7777
Bhopal 0755-3366777

ICICI Customer Care Toll Free Number 24x7 for NRIs

ICICI Bank banking services are not limited to the residents of the country, indeed, the bank is successfully offering its banking products to the NRIs as well.The bank has a specialized customer care centre that serves to solve the queries of the NRI customers. NRI customers can contact ICICI Bank through ICICI Bank personal loan customer care number which is 1800-102-5600.

Country HDFC Bank Customer Care Number for NRI
USA 18664242448
Canada 18664242448
Singapore 800 101 2553
UK 0 8081 314 151
Australia 0011-800-0424-2448

ICICI Principal Nodal Officers of Different States

City Nodal Officer Details
Mr. Vinayak M More
ICICI Bank Ltd. Bandra Kurla Complex Mumbai 400051
022-40088027, 022-66968027

How To Submit a Complaint at ICICI Bank?

Step 1: Filling the grievance redressal form
Customers can submit their complaints with ICICI Bank by filling in the grievance redressal form on the bank’s official website.

Step 2: Writing to the compliance/ Nodal officer

Online method: If a customer is not satisfied with the solution brought in by the grievance redressal committee, he or she can raise a complaint to the bank’s nodal or compliance officer, by drafting the complaint online at the compliance officer’s email address. ICICI Bank compliance officer email address is headservicequality@icicibank.com.

Offline method: In case a customer wishes to make an offline complaint to the compliance or the nodal officer, then he or she may file a complaint via post. The postal address of ICICI Bank compliance officer is .

The complaints raised are likely to be resolved within 10 working days.

Check All Banks Personal Loan Customer Care Details


How can I call ICICI Bank customer care?

You can call ICICI Bank customer care by dialling the ICICI Bank personal loan customer care no. which is 1860-120-7777/ 1800-103-8181 .

How can I get my ICICI Bank personal loan number?

For any assistance regarding the personal loan application, you may contact the customer service department or the ICICI personal loan customer care at 1860-120-7777/ 1800-103-8181 .

How can I complain to ICICI Bank Bank Online?

Customers can complain to ICICI Bank online by writing to the compliance officer at headservicequality@icicibank.com.

How can I find the nearest ICICI Bank branch office?

To find the nearest ICICI Bank branch office, you can seek help from the ICICI Bank customer care by contacting them through the customer care toll-free number which is 1860-120-7777/ 1800-103-8181 . To know the nearest branch, you need to disclose your location to the ICICI Bank customer care representative.

To extend my loan tenure can I call on ICICI Bank customer care?

Yes, you can ask details about the eligibility for extending your personal loan account by contacting ICICI Bank Customer Care, which is 1860-120-7777/ 1800-103-8181 .

What are the timings of ICICI Bank customer care?

You can contact ICICI Bank personal loan customer care toll free number 24x7 on all days.

How can I talk directly to ICICI Bank customer care?

You can call ICICI Bank Customer care number of your city to directly get in touch with ICICI Bank Customer Care. The city wise numbers for ICICI Bank Customer Care is provided above.

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