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Do you agree that EMI's are the largest share of wallet of most working people in the age of 25-40? Yes, most of us spend more on EMI's than we do on all our other expenses put together. MyLoanCare's mission is to help you save something out of your largest spend item. We are India's first focussed online liabilties management firm!
We are a fast growing team of people focussed on bringing a big change. From Sun soaked beaches in Goa to the Himalayas in Guwahati, from tech valley in Bangalore to business hubs in Delhi and Coimbatore, from business-focused Ahmedabad to weekend-focused Gurgaon – we are changing the way people choose and avail loans in India.
A young energetic professionally qualified investment banker working with a large private sector bank, Mr. B, got the best home loan deal he could imagine. He had successfully negotiated a high value home loan at an attractive rate of 8.25%. Mr. B felt proud of his negotiating skills, after all he was an MBA from one of the IIM’s, had an engineering degree from country’s premier institution, and was a CFA charter holder. He had surely got the best home loan deal, better than anyone else.
A few months later, he received a two line letter from his bank that left him in a state of shock. He couldn’t believe what he had just read. The interest rate on his floating rate loan had been revised upwards by a whopping 175 bps (1.75%) without even a stroke of pen (the letter was digitally signed, hence needed no signature!). That meant an increase in loan tenure from 15 years to 20 years.
With so few words, this letter had achieved so much for the bank, almost. If brevity was a virtue, this bank must be its master. Mr. B spoke to his bank “relationship manager” who said she knew nothing of this letter and that Mr. B should contact the banks’ customer care from his registered email id. Customer care auto-replied “Thank you for writing to us. We have received your query. We will reply within 5 working days.” On fifth working day, someone called Mr. B and asked what was the issue. Mr. B thought the “mistake” was about to be corrected. No, the story had just begun. Customer care officer heard Mr. B and reverted after a few days that the change in interest was as per the second proviso to clause 16 of the first schedule of home loan agreement read together with the last footnote printed on the reverse of the home loan sanction letter and that there was no “mistake” at the bank’s end. The interest rate on Mr. B’s loan had actually risen by 1.75%.
Mr. B offered to prepay the loan or refinance it with another lender. No, the loan could not be prepaid, not even partially, in the first six months, prompt came the reply from bank's customer "care". Bank further added, in its solo gesture of transparency, that any prepayment after six months would attract 2% penalty. And yes, please remember to pay 12.36% “service” tax on that. What, someone said “service”?
As they say, one mostly knows what one knows but one almost never knows what one doesn’t know. Mr. B realized how little he knew about his home loan and its fine print. Mr. B didn’t know his loan agreement. He didn’t know he had been tricked into buying a loan that was not as good as it looked. Mr. B couldn’t catch the non transparent terms he had been made to sign by the bank. A six month battle that went all the way to the office of the RBI’s Banking Ombudsman got Mr. B justice and the bank was forced to roll back the unfair part of the interest rate hike. But something big was about to happen. Eureka!
Mr. B is the founder of MyLoanCare! Today, Mr. B is all too thankful to the bank. The bank had unknowingly delivered Mr. B a life changing idea. All of us need a service that will help them know what they need to know, with transparency and honesty, a service that will not push-sell loans that generate highest commissions but ones that are suitable for the customer. A service that will deliver speed and efficiency and more!
Mr. B knew he needed someone who could understand the world of ones and zeros (ones without a rupee symbol attached to them) and of gigas, megas and teras. So, he thought of his old pal from college Mr. T. He narrated his experience with the bank to Mr. T and asked if he would come along to set up a platform that would actually "care" for the customer. The smile on Mr. T’s face said it all and more.
Mr. T had spent over a decade dealing with issues around technology, hardware, software, processes and automation. Just like Mr. B, Mr. T also stood for some principles in life. Honesty, transparency and professionalism.
Born of this real life experience, MyLoanCare’s mission is to build transparency, fairness and real cost effectiveness to people availing loans. We are there to service a customer’s need through his loan cycle.
MyLoanCare is a team of techno-financial experts that aspire to bring transparency, simplicity and convenience to borrowers in India using technology in innovative ways. Our mission is to:
MyLoanCare is powered by a state-of-the-art custom-made technology platform that enables us to deliver loan related services to customers with speed and transparency.
Gaurav, is a specialist and highly experienced finance professional. In addition to being a Chartered Financial Analyst (CFA) charter holder from The CFA Institute, VA, US, he holds an MBA in Finance from the prestigious Indian Institute of Management, Calcutta (IIM-C) and a Bachelor’s degree with distinction in Engineering from the Delhi College of Engineering (now known as Delhi Technological University). Gaurav was placed on the cherished IIM-C Roll of Honour for all-round excellence.
Before founding Myloancare, Gaurav held the position of Executive Director at Kotak Investment Banking, India’s premier investment bank and a part of the Kotak Mahindra Group. Before this, Gaurav worked with DSP Merrill Lynch Limited (now part of Bank of America Merrill Lynch) and at Asian regional offices of Goldman Sachs and Merrill Lynch in the investment banking field. Gaurav holds vast experience having worked with clients in multiple sectors such as automobiles, consumer, engineering, media, metals and mining, pharmaceuticals, oil and gas, power, real estate, retail, technology etc.
Deepak is an experienced engineering and management professional with expertise in process design and automation using technology. He holds an MBA in Systems from NITIE, Mumbai and a Bachelor’s degree with distinction in Engineering from the Delhi College of Engineering (now known as Delhi Technological University).
Before coming aboard MyLoanCare journey, Deepak has worked with Ranbaxy Laboratories, India’s leading pharmaceutical giant (now owned by Sun Pharma and earlier by Dai-ichi Sankyo). Before this, Deepak worked as a consultant on process design, ERP and automation with Bristlecone and Mahindra Consulting.
As MyLoanCare found its feet, professionals across technology, IT, Finance and Customer Servicing joined the bandwagon. All of them are committed to a single mission – to never do to anyone what happened to Mr. B – lest we create more Mr. B’s! We are supported by accomplished consultants and freelancers in the fields of content, database design and optimization.
As Web Designer, you will be responsible for designing and optimizing highly interactive and contemporary user interfaces on our online loans marketplace https://www.myloancare.in You will provide original web page designs keeping loading speed to the maximum and page size to the minimum. You will work creatively and create highly engaging user interface.
We look for following skills
(UG - B.Tech/B.E. - Any Specialization, Diploma - Any Specialization, BCA - Computers) OR (PG- MCA - Computers, M.Tech - Any Specialization) AND (Doctorate- Any Doctorate - Any Specialization, Doctorate Not Required)
(UG - B.Tech/B.E. - Computers, BCA - Computers) OR (PG- Post Graduation Not Required, MCA - Computers) AND (Doctorate- Any Doctorate - Any Specialization, Doctorate Not Required)
| Address | Phone No. | ||
|---|---|---|---|
| Head Office | 901A, 9th Floor, A Block, Unitech Arcadia, Sector 49, Gurgaon 122018 | care@myloancare.in | 0124 - 460 3660 |
| Customer Care Centre | 1101, 11th Floor, A Block, Unitech Arcadia, Sector 49, Gurgaon 122018 | care@myloancare.in | 0124 - 460 3660 |
| Purpose Of Email | |
|---|---|
| Customer Care | care@myloancare.in |
| Join Us | hr@myloancare.in |
| Partner With Us | Register As Partner |
| Customer Review | Read Review |
Important Disclaimer: My Finance Care Advisors Pvt. Ltd., or www.myloancare.in is not a lender and does not provide loans on its own.
The Company is, by no means, assuring as to the correctness of information, FAQ’s, graphics, images, text, and/ or various tools and calculators, including their result, displayed at this website or sent to the user by email or otherwise (together called “Information”). These are purely for indicative purposes and cannot be relied upon, either individually or together with any other information, by the user in any manner whatsoever.
The outcome of your case or query or application is solely a matter between you, the lender(s) and/ or the applicable regulator; and My Finance Care Advisors Pvt. Ltd., or www.myloancare.in does not assure any specific outcome or an outcome. Services or information at this website are for use by Indian national(s) only.
My Finance Care Advisors Pvt. Ltd., or the website https://www.myloancare.in (together called the "Company") is not a lender and does not provide loans on its own. Information carried at website is not and should not be construed as an offer or solicitation or invitation to borrow or lend. By submitting your query, you authorize MyLoanCare to share your information with lender(s) and consent for such lender(s) to pull your credit information report and call/ message you regarding your query. The outcome of your query or application is solely a matter between you and the lender(s).
The Company is, by no means, assuring as to the correctness of information, FAQ’s, graphics, images, text, and/ or various tools and calculators, including their result, displayed at this website or sent to the user by email or otherwise (together called “Information”). These are purely for indicative purposes and cannot be relied upon, either individually or together with any other information, by the user in any manner whatsoever.
The Company is an independent service provider and is not related to the government or any regulator or any credit information bureau in any way; it does not have the ability to influence the outcome of a case or query or loan application in any manner.
The Company is not guaranteeing or assuring a particular or favorable outcome.
The Company is not providing any legal or accounting or tax advice.
The Company shall have no liability whatsoever to the user for any direct, indirect or consequential losses, damages, costs, charges, expenses or otherwise, which the user or any third party may incur arising out of the use of the Information.
Any personal information, documents and credit data and/or technical and/or business and/ or commercial and/ or financial data provided by the user can be used by the Company and its agents without any obligation to the user and be shared with any regulatory or statutory body on their request. The Company is not liable to delete any such information from its servers or records.
My Finance Care Advisors Pvt. Ltd. (hereinafter referred to as “MyLoanCare.in or we/ our”) understands the privacy and confidentiality of its customers who have shared their personal information with us. It’s our top most priority to keep the information secure and avoid misuse of customer’s personal details.
Please find below the type of information we may collect from you and it’s usage for the services offered to you via our website and our business partners. This privacy policy is applicable to our current and existing and future customers. By visiting our website and registering with us, you agree to this privacy policy.
By registering online at MyLoanCare.in, you allow MyLoanCare and its business partners to get in touch with you via phone call, email or sms. The purpose of contacting you is to offer you our services for the product you have chosen, informing you about our new products, tell you about promotional offers running at MyLoanCare.in, or by its business partners and linked third parties. Under this policy, you authorize us to make contact with you for the above mentioned purposes even if your number is registered under DND/DNC/NCPR services. This authorization is valid until your account is deactivated by either you or us.
MyLoanCare collects personal information from its customers including first name, last name, email address, date of birth, your residence city and mobile number etc. MyLoanCare can also extract information from third parties or public shared profiles which are public in your social accounts. The collected information is stored at MyLoanCare only.
PurposeMyLoanCare.in collects information from you when you register online with us or need some information regarding our products and services, visit our website. After registering with us or sharing personal details with us, you authorize us to contact you via email, call or sms and send you promotional offers.
Use of InformationMyLoanCare need your personal information for the following purposes –
MyLoanCare.in does not sell/ rent or disclose your personal information with anyone as described in this policy. We may share your personal information with our business partners or with another entity in case of business merger or sale of MyLoanCare.in’s business part.
We restrict the collection and use of your personal information. We may disclose your personal information in a non-personally identifiable manner that does not reveal your identity. MyLoanCare does not let anyone use your account information and any other personal identifiable information except some specific domestic procedures in order to manage, expand and improve our services. Third parties who have tie up with us can contact you and tell you about our services but with a limited access and they are required to maintain the confidentiality of the information as mentioned in the contract with us.
We may share your personal information to the government agencies under the law in case of identity verification, investigation of cyber incidents, hearings and punishment of offences, or where disclosure of information is required for the legal purpose. We may also need to disclose the information to third parties under the law.
MyLoanCare.in has various types of products like loans, credit cards offered by lenders and banks. If you apply for these products or services and disclose information to these providers then the use of your information is dependent on their privacy policies for which MyLoanCare is not responsible.
MyLoanCare and its partners use cookies to analyze trends, manage the website, improve marketing, track user’s preferences around the website and collect demographic figures for overall use. You can control the use of cookies at an individual browser stage by disabling these cookies that may restrict your use of certain features or services on our website.
We use log files that include internet protocol (IP) address, internet service provider (ISP), browser type, exit or referred pages, date/time stamp, operating system to analyze trends and user’s movements while visiting the website. This information is combined with the other information we collect about you to improve our services, site functionality and marketing.
If you don’t want us to send you emails or other promotion information, write us at care@myloancare.in. It may take some time to process the request but once you are unsubscribed by us, you won’t receive emails or any other information from us.
MyLoanCare.in use suitable technical and electronic measures to protect the personal information being submitted to us. In today’s time, we cannot guarantee complete security as no electronic system is 100% secure but we still use multiple security measures to protect illegal use, damage or loss of any kind of information. You must also maintain the confidentiality and security of your login id and password and may not share these credentials with any third party.
MyLoanCare.in provides links to other websites. The privacy of the information provided to other websites is not our liability. MyLoanCare.in is not responsible for any loss of personal information through other sources. We can only suggest you to read their privacy policies when you visit their websites.
MyLoanCare.in uses ad agencies or third party advertising companies to provide ads when you are using our website. These companies do not use your personal information except the details about your visit to our website so as to offer ads on our websites as well as on other websites about the services that you may like.
In case of any query, complaint, feedback and comments with regard to this privacy policy or any other policy then you can write us at care@myloancare.in.