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Citibank Debit Card

Citibank ATM

Last Updated 18th Jan 2021

  • Citibank offers benefits across categories like travel, shopping, and lifestyle, among others.
  • Citibank customers can avail a debit cum ATM card via net banking, written request or by contacting the bank’s customer care.
  • With Citibank debit cards, one can earn rewards, withdraw cash, shop online, shop offline and can pay bills among others.
  • The bank offers various debit card products such as Debit Card for Non Resident External Rupee Checking Account, Debit Card for Non Resident Ordinary Rupee Checking Account, Prefereed Debit card, Citi Gold Debit card, Citi Priority World Debit Card.
  • In case of theft of the debit card, Citibank debit card can be blocked by internet banking or by contacting the bank via toll-free number or SMS.
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Compare Best Citibank Debit Cards Online

Card Name Card Type Maximum Withdrawal Limit Annual Maintenance Charges
Debit Card for Non Resident External Rupee Checking Account Mastercard Nil ₹ 75,000
Debit Card for Non Resident Ordinary Rupee Checking Account Mastercard Nil ₹ 75,000
Prefereed Debit card Mastercard Nil ₹ 1,25,000
Citi Gold Debit card Mastercard Nil ₹ 1,50,000
Citi Priority World Debit Card Mastercard Nil ₹ 1,50,000

Citibank Debit Card Online

Amongst the various affordable, reliable and trustworthy services offered by Citibank, issuing a debit card online is most popular. Availing Citibank atm card online is easy, quick and hassle-free and can be attained via the bank’s net banking portal. A debit card offers benefits and usage across a lot of categories such as travel, shopping, and lifestyle, among others. The debit card can also be availed from Citibank through written requests or by contacting the bank’s customer care.

Types of Citibank ATM Cards

Citibank offers several debit card options to ease the financial management of different kinds of customers. Citibank debit card offers benefits such as quick processing, hassle-free usage. With Citibank debit cards, one can earn rewards, withdraw cash, shop online, shop offline and can pay bills among others. Various debit cards offered by Citibank are listed as follows:

Debit Card for Non Resident External Rupee Checking Account

Some of the common features of Debit Card for Non Resident External Rupee Checking Account are:

  • This card can be used to access your Citi account, withdraw cash or to pay for purchases at selected Mastercard establishments across the globe and for making online purchases.
  • The card can be used to withdraw cash in any local currency

Some specifications of Debit Card for Non Resident External Rupee Checking Account are listed as follows:

Cash Withdrawal Limit Nil
Purchase Limit Upto ₹ 75,000
Annual Maintenance Charge Nil
Card Replacement Charge ₹ 100
Issuance Charge Nil

Debit Card for Non Resident Ordinary Rupee Checking Account

Some of the common features of Debit Card for Non Resident Ordinary Rupee Checking Account are:

  • This card can be used to access your Citi account, withdraw cash or to pay for purchases at selected Mastercard establishments in India and for making online purchases.
  • With this card funds can be withdrawn in only Indian currencies

Some specifications of Debit Card for Non Resident Ordinary Rupee Checking Account are listed as follows:

Cash Withdrawal Limit Nil
Purchase Limit Upto ₹ 75,000
Annual Maintenance Charge Nil
Card Replacement Charge ₹ 100
Issuance Charge Nil

Prefereed Debit card

Some of the common features of Prefereed Debit card are:

  • This card offers privileges and discounts at select restaurants in India
  • This debit crad type offers free access to online banking

Some specifications of Prefereed Debit card are listed as follows:

Cash Withdrawal Limit Nil
Purchase Limit Upto ₹ 1,25,000
Annual Maintenance Charge Nil
Card Replacement Charge Nil
Issuance Charge Nil

Citi Gold Debit card

Some of the common features of Citi Gold Debit card are:

  • The card offers global benefits with exclusive travel, hotel and spa benefits and privileges at selected global locations
  • The card provides access to select domestic and international airport lounges in India

Some specifications of Citi Gold Debit card are listed as follows:

Cash Withdrawal Limit Nil
Purchase Limit Upto ₹ 1,50,000
Annual Maintenance Charge Nil
Card Replacement Charge Nil
Issuance Charge Nil

Citi Priority World Debit Card

Some of the common features of Citi Priority World Debit Card are:

  • The card functions across the globe both online and offline.

With this card you can earn 2 reward points on every ₹ 150 spent

Some specifications of Citi Priority World Debit Card are listed as follows:

Cash Withdrawal Limit Nil
Purchase Limit Upto ₹ 1,50,000
Annual Maintenance Charge Nil
Card Replacement Charge ₹ 100
Issuance Charge Nil

Requesting a New Debit Card From Citibank

One can request a new debit card from Citibank, by making a personal visit to the Bank's nearest branch, or through the Bank's online portal. In addition to that, a written request or contacting the customer care can also help one in getting a new Citibank ATM card. A step-by-step guide to these methods is listed as follows:

Internet Banking

To gain a new Citibank, debit card via net banking follows the below-mentioned steps:

  • Visit the Bank's online portal or log in to the net banking portal using your username and password.
  • On the net banking portal, look out for the option, 'e-Services/Services' and click on 'ATM card services' or a similar option.
  • Clicking on this option will open a new page. On the page, click on 'Request ATM/ debit card option'.
  • Proceed further, by entering either the OTP received on the registered mobile number or use the profile password.
  • After entering any one of the above, click on 'Submit'.
  • Clicking on 'Submit' will open all your primary and secondary accounts options on the page.
  • Choose the account for which you wish to get a new debit card and choose the card type and agree to the terms and conditions.
  • Click on 'Submit' and verify all the details. 
  • On successful submission of the request, the card request status is updated on the screen.

Written Request

Apart from internet banking, one can also avail Citibank debit card by filing a written request. To file a written request for a new Citibank ATM card, one can either write an email to the Bank's official email address or can write a physical application by visiting the Bank in person. The written request made for a new Citibank debit card must be addressed to the concerned branch manager. The card is issued within 7 to 10 working days after filing the writing request.

Customer Care

Citibank is one of the leading banks when it comes to customer-oriented services. However, to add more to the convenience factor, the Bank has set up its customer care for solving customer queries and for providing banking services at ease. To avail a new Citibank ATM card, you can also contact the Bank's customer care by contacting the Bank via its toll-free number 1860-210-2484.

Benefits of Getting Citibank Debit Card

Some of the benefits offered by Citibank ATM card as listed as follows:

  • Citibank debit card can be obtained easily, as it involves minimum eligibility and documentation.
  • Citibank debit card can be used to withdraw cash.
  • Citibank debit card offers the security of funds even when the card is stolen. This is because the card can be blocked immediately, and thus debit cards are safer for funds than physical cash.
  • Another benefit offered by Citibank ATM is that the card can be used across all points of sales, whether offline or online and allows hassle-free transactions.
  • Also, debit cards are way more beneficial than a credit card in terms of debt management. While a credit card allows one to make purchases more than one's account ability, a debit card allows purchasing as per the availability of funds.
  • Apart from the best utilisation of one's funds,Citibank ATM provides the additional benefit of rewards such as cashback offers and reward points.

Steps to Use your Citibank ATM Card

One can use their Citibank debit card by following the below-mentioned steps:

  • To use the Citibank ATM, you need to visit the Bank's ATM.
  • Insert the card on the ATM machine, along the side with the bank logo and magnetic chip, and take the card out.
  • After taking the card out, choose the language of your choice, as visible on the screen.
  • Proceed further by entering the four-digit ATM PIN.
  • On entering the wrong PIN, the screen shows various options such as Withdraw money, Deposit Money, Pay Bill, and Balance Enquiry, among others.
  • In case you wish to withdraw money with the help of Citibank ATM, choose the option 'Withdraw Money'.
  • Choosing the above option will give you the option of choosing the account type- Savings or Current account.
  • Choose the account type from which you wish to withdraw the cash.
  • After choosing the account type, enter the amount you wish to withdraw from your account and press 'OK' or 'Enter'.
  • Collect the money that comes from the ATM machine, and collect the transaction receipt.
  • After collecting the receipt, end the cash withdrawal session by pressing the Cancel or Cross button that appears on the screen.

Blocking an Citibank Debit Card

The need to block a Citibank debit card arises when the debit card is stolen or lost. In such scenarios, the card can be easily misused by frauds and thieves for illegal activities or for duping money. Thereby, it is important to block the card immediately by following any of the below-mentioned ways to block a card.

Citibank Toll Free Number

Customers can block the Citibank ATM in case it is lost, by contacting the Bank on the 24*7 helpline number. Citibank customer care toll-free number to block the debit card is 1860-210-2484. The number is reachable from all corners in the country and can be reached out from any landline or mobile type.

SMS

Apart from contacting the Bank via the toll-free number, customers can block their Citibank debit card via SMS as well. This can be done by sending an SMS to the Bank's virtual mobile number that is 52484 through the registered mobile number associated with the debit card. However, to avail this card blocking facility via SMS, one needs to know the last four digits of the Citibank ATM card.

Net banking

Another way to block the Citibank ATM card is via the Citibank net banking portal. The steps to follow the same is listed as follows:

  • Visit the Bank's online portal or log in to the net banking portal using your username and password.
  • On the net banking portal, look out for the option, 'e-Services/Services' and click on 'ATM card services' or a similar option.
  • Clicking on this option will open a new page. On the page, click on 'Debit card Hotlisting'.
  • The next page will bring to screen all your primary and secondary accounts.
  • Choose the account for which you wish to block the debit card.
  • Choosing the card will open a pop-up wherein, select or mention the reason why you wish to block the debit card.
  • Click on 'Confirm' and verify all the details.
  • On successful submission of the request, an OTP is sent on the registered mobile number.
  • Enter the OTP, click on 'Submit' and click 'OK' that appears on the pop-up.
  • On successful blocking of the card, a confirmation SMS is sent on the registered mobile number.

FAQs

Which is the best debit card of Citibank?

Citibank offers a number of a debit card to suit the needs of different kinds of debit card users. Various products offered under Citibank ATM are Debit Card for Non Resident External Rupee Checking Account, Debit Card for Non Resident Ordinary Rupee Checking Account, Prefereed Debit card, Citi Gold Debit card, Citi Priority World Debit Card.

Can I apply for an Citibank ATM card online?

Yes, Citibank debit card apply can be done online via net banking. To get a new Citibank Debit card, you can log in on the net banking portal through either OTP or through the profile password.

How many types of Citibank debit cards are there?

Citibank offers a number of debit cards to suit the needs of different customers. These are Debit Card for Non Resident External Rupee Checking Account, Debit Card for Non Resident Ordinary Rupee Checking Account, Prefereed Debit card, Citi Gold Debit card, Citi Priority World Debit Card.

How can I get a new Citibank ATM card?

You can get a new Citibank ATM card via internet banking, written request or by contacting the customer care.

What are the documents required for an Citibank ATM card?

Documents required for a Citibank debit card apply are Identity proofs such as voter id card, aadhar card, PAN card, or passport and address proofs such as utility bills-gas, water, electricity or telephone bill, aadhar card or passport.


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Citibank News - Jan 2021
  • 2019-01-07 : Paytm joins hand with Citibank for cashback offer on flight ticket bookings
    One of the leading mobile wallet companies ,Paytm has come up with a cashback offer of up to Rs. 1,500 on domestic flight ticket bookings in association with Citibank. The offer is exclusively available for Citibank credit and debit cardholders. Under this offer, a customer will get up to 20% cashback of up to Rs. 1,500 on a minimum ticket value of Rs. 5,000. Users can avail the cashback offer by applying promo code, FLYCITI while booking domestic flights ticket.
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