Customer Care

News - Feb 2017
22nd Feb 17 ICICI Bank and DishTv to provide customized UPI payment options for subscribers
ICICI Bank and DishTv have come together to develop customized UPI (Unified Payment Interface) for the DishTv subscribers. Subscribers can make payment through a specific UPI ID. The bank also plans to provide the UPI payment facility to non internet users via USSD platform. The alliance is expected to create a larger customer base for both the company and the bank.
22nd Feb 17 Bank NPAs surges to Rs. 6,14,872 crore, likely to rise further
A report by Care Rating has highlighted the mounting quantum of non- performing assets of private and public sector banks during 2016. As per the report, bad loans of private and public sector banks jointly rose steeply by 135 percent over the last two years from Rs. 2,61,843 crore to Rs. 6,14,872 crore in December 2016. Experts at Care Rating believe that the bad loans problem has been aggravated by demonetisation and expect to see a further rise in bad loans during the two quarters of FY18.
22nd Feb 17 Government launches BharatQR code to encourage cashless payments
With a view of encouraging customers to go cashless, Government of India in association with National Payment Corporation of India has launched another digital payment channel BharatQR code. Customers can make payments without swiping their credit and debit card by scanning the QR code that will be generated by merchant. With QR code, government intends to replace card swiping terminals. To support the initiative, NPCI has partnered with 14 banks including RBI and ICICI Bank.
22nd Feb 17 India sanctions 340 million dollars loan to Nepal for Infrastructural Development Programmes
India has sanctioned a soft loan of 340 million dollars to Nepal for funding various Infrastructural Development Programmes. Nepal is intended to construct a bridge and 15 roads under these programmes. India intends to strengthen the physical connectivity between various countries.
22nd Feb 17 SIDBI and Vijaya Bank combine together to provide micro loans to small businesses at concessional rates
SIDBI has signed a memorandum of understanding (MoU) with Vijaya Bank to provide micro loans to small enterprises at concessional rates. The MoU is aimed at promoting and strengthening business units in MSE segment. SIDBI will provide loans to MSME units at a concessional rate of 9.60 percent under its scheme SIDBI Make in India Soft Loan Fund for MSMEs.
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