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Kotak Bank Credit Card Customer Care

Kotak Bank Credit Card Customer Care 24x7

Last Updated 25th Oct 2021
  • Call on Kotak Bank Credit card toll free number or write on their customer care email id for credit card related enquiries.
  • Kotak Bank credit card helpline is available for all cities in India.
  • Kotak credit card customer is available 24X7.
  • For more information, you can visit nearest Kotak Bank branch
  • If you need a new credit card or loan from Kotak Bank, apply at Check Best Offers
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Kotak Credit Card Customer Care Helpline Number

City Kotak Bank Credit Card Customer Care No. Email Id
Delhi, Gurgaon, Noida, Ahmedabad, Bangalore, Chandigarh, Chennai, Hyderabad, Kolkata, Mumbai, Pune, Agra, Bhiwadi, Ghaziabad, Goa, Guwahati, Karnal, Kota, Lucknow, Meerut, Panipat, Shimla, Sonipat, Surat, Greater Noida, Noida Extn, Faridabad, Cochin, Nagpur, Vadodara, Coimbatore, Jaipur, Aurangabad Bihar, Bhubaneswar Cuttack, Vijaywada, Vizag, Indore, Bhopal, Patna, Madurai, Ranchi, Anand, Bhilai, Bhilwara, Dehradun, Durg, Gwalior, Jabalpur, Jalandhar, Jodhpur, Kanpur, Kozhikode, Kolhapur, Ludhiana, Mehsana, Pondicherry, Raipur, Rajkot, Rohtak, Salem, Trichy, Udaipur, Varanasi, Ambala, Roorkee, Bikaner, Mohali Sas Nagar, Mussoorie, Nashik, Gandhinagar 1800-102-6022 -

Kotak Credit Card related Enquiries

For any queries related to Kotak credit card, you can address them by the below-mentioned methods:

  • In case your Kotak credit card is stolen, you need to call the customer care helpline to inform about the loss of your credit card for blocking your card. You can also log in to your net banking account to block the Kotak card.
  • In case your credit card gets blocked, you need to request for a replacement card by speaking to a customer care executive, via net banking.

Kotak Credit Card Grievance Redressal System

If the Kotak Bank’s customer care officials don’t address your concerns, you can write to the Grievance Redressal Officer by downloading the Grievance Redressal form from Kotak Bank website and submitting the same.

You can also call Kotak Bank dedicated number for credit card grievance redressal between 9:30 a.m. and 5:30 p.m. from Monday to Saturday. The number for Kotak Bank credit card customer care is 022-61660000

Alternatively, you can also send a letter to Ms. Sujata Saraf at Kotak Mahindra Bank Ltd, 27 BKC, C-27 G Block, Bandra Kurla Complex, Bandra (E), Mumbai-400051.

Is Kotak Bank Credit Card payment stopped?

About Kotak Bank

  • Kotak Bank's registered office is located at Kotak Mahindra Bank Ltd, 27 BKC, C-27 G Block, Bandra Kurla Complex, Bandra (E), Mumbai-400051.
  • Kotak Bank's management is led by its CEO Mr. Uday Kotak.
  • Its current Base Rate is 7.40%, which was last revised on 30th Sep 20.


How to file a complaint for Kotak Credit Card?

Kotak credit card customer helpline is available 24*7 for all the cities of India. You can file a complaint by calling on their toll-free number or writing on their customer care email id.

What is the email ID of Kotak credit card Customer Care?

For any grievances related to your credit card, you can write on the email address .

How can I talk to Kotak customer care?

If you have any query related to your credit card, you can directly talk to the customer care executive on the toll-free number of your city.

How do I contact Kotak Bank customer care?

You can reach out to Kotak Bank customer care by calling the toll-free number or by writing on their customer care email id.

What is the customer support email id of Kotak for Credit Card?

For any query related to the advances taken from Kotak, you can write on email id .

How can I close my Kotak credit card?

You can cancel your credit card by calling the phone banking number of your city, online through net banking facility or by visiting the branch of Kotak.

How do I cancel my Kotak Bank credit card online?

To block or cancel your credit card online, you need to follow the following steps:

  • Login to your net banking by entering Login Id and Password.
  • Click on credit cards and then hotlist credit card icons.
  • Click on the credit card number you want to cancel.
  • You can cancel the credit card by choosing the reason for cancelling.

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Kotak Credit Card News - Oct 2021
  • 2020-10-20 : Kotak launched 2020 Edition of Khushi Ka Season
    Kotak Bank introduced 2020 edition of Khushi Ka Season. The bank is offering attractive loan rates, loan processing fee waivers and quick online loan approvals on a range of retail and Agri loan segments. Further, customers can avail special offers on banking products including savings accounts, debit & credit cards and no-cost EMI payments
  • 2020-10-16 : Kotak Mahindra Bank launches festive offers
    Kotak Bank introduced festive offers to lure customers. Individuals can avail special offers banking products including savings accounts, debit & credit cards and no-cost EMI payments. Festive offers include home loans starting at 7% p.a plus savings of up to Rs. 20 lakh on Balance Transfer cases. Further, the bank is offering 50% waiver on Processing Fee on Car Loans, Two-wheeler Loans, Agri-Business, Commercial Vehicle and Construction Equipment.
  • 2020-09-25 : Kotak partnered Delhi Capitals, Mumbai Indians and launched MyTeam Card
    Kotak Mahindra Bank launched a specially designed range of Debit and Credit Cards with Delhi capitals and Mumbai Indians. The Kotak Cricket edition range of Debit and Credit Cards feature team visuals of the players, the logo & watermark, and the official team colours for the fans.
  • 2019-05-28 : Kotak Mahindra Bank announces attractive cashback of up to 5% on international credit card spends
    Private sector lender, Kotak Mahindra Bank has announced a 5% cashback on international spends using its credit card. To avail this offer, customers need to register by sending an SMS from their registered mobile number. The offer is valid only on foreign currency transactions equal to Rs. 50,000 or more in a single transaction. The offer is valid till July 15, 2019.
  • 2019-02-22 : Kotak Mahindra Bank launches image debit cards with artworks by Seema Kohli
    Kotak Mahindra Bank has introduced a range of debit cards featuring exclusive artworks by Seema Kohli. The special edition debit cards with artworks by Seema Kohli, curated by Trinity Arts, have been designed especially for the Kotak Silk customers which is a special savings bank account for women to meet their financial requirement.
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