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Federal Bank Credit Card Customer Care

Federal Bank Credit Card Customer Care 24x7

Last Updated 18th Oct 2021
  • Call on Federal Bank Credit card toll free number or write on their customer care email id for credit card related enquiries.
  • Federal Bank credit card helpline is available for all cities in India.
  • Federal credit card customer is available 24X7.
  • For more information, you can visit nearest Federal Bank branch
  • If you need a new credit card or loan from Federal Bank, apply at Check Best Offers
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Federal Credit Card Customer Care Helpline Number

City Federal Bank Credit Card Customer Care No. Email Id
Delhi, Gurgaon, Noida, Ahmedabad, Bangalore, Chandigarh, Chennai, Hyderabad, Kolkata, Mumbai, Pune, Agra, Bhiwadi, Ghaziabad, Goa, Guwahati, Karnal, Kota, Lucknow, Meerut, Panipat, Shimla, Sonipat, Surat, Greater Noida, Noida Extn, Faridabad, Cochin, Nagpur, Vadodara, Coimbatore, Jaipur, Aurangabad Bihar, Bhubaneswar Cuttack, Vijaywada, Vizag, Indore, Bhopal, Patna, Madurai, Ranchi, Anand, Bhilai, Bhilwara, Dehradun, Durg, Gwalior, Jabalpur, Jalandhar, Jodhpur, Kanpur, Kozhikode, Kolhapur, Ludhiana, Mehsana, Pondicherry, Raipur, Rajkot, Rohtak, Salem, Trichy, Udaipur, Varanasi, Ambala, Roorkee, Bikaner, Mohali Sas Nagar, Mussoorie, Nashik, Gandhinagar 1800-425-1199 -

Federal Credit Card related Enquiries

For any queries related to Federal credit card, you can address them by the below-mentioned methods:

  • In case your Federal credit card is stolen, you need to call the customer care helpline to inform about the loss of your credit card for blocking your card. You can also log in to your net banking account to block the Federal card.
  • In case your credit card gets blocked, you need to request for a replacement card by speaking to a customer care executive, via net banking.

Federal Credit Card Grievance Redressal System

If the Federal Bank’s customer care officials don’t address your concerns, you can write to the Grievance Redressal Officer by downloading the Grievance Redressal form from Federal Bank website and submitting the same.

You can also call Federal Bank dedicated number for credit card grievance redressal between 9:30 a.m. and 5:30 p.m. from Monday to Saturday. The number for Federal Bank credit card customer care is 484-2634125

Alternatively, you can also send a letter to Mr. Sunilkumar KN at Phase II, No. 769, Mount Road.

Is Federal Bank Credit Card payment stopped?

About Federal Bank

  • Federal Bank's registered office is located at P.O.Box No.103 Federal Towers Aluva, Kerala-683101 .
  • Federal Bank's management is led by its CEO Mr. Shyam Srinivasan.
  • Its current Base Rate is 9.63%, which was last revised on 01st Dec 15.


How to file a complaint for Federal Credit Card?

Federal credit card customer helpline is available 24*7 for all the cities of India. You can file a complaint by calling on their toll-free number or writing on their customer care email id.

What is the email ID of Federal credit card Customer Care?

For any grievances related to your credit card, you can write on the email address .

How can I talk to Federal customer care?

If you have any query related to your credit card, you can directly talk to the customer care executive on the toll-free number of your city.

How do I contact Federal Bank customer care?

You can reach out to Federal Bank customer care by calling the toll-free number or by writing on their customer care email id.

What is the customer support email id of Federal for Credit Card?

For any query related to the advances taken from Federal, you can write on email id .

How can I close my Federal credit card?

You can cancel your credit card by calling the phone banking number of your city, online through net banking facility or by visiting the branch of Federal.

How do I cancel my Federal Bank credit card online?

To block or cancel your credit card online, you need to follow the following steps:

  • Login to your net banking by entering Login Id and Password.
  • Click on credit cards and then hotlist credit card icons.
  • Click on the credit card number you want to cancel.
  • You can cancel the credit card by choosing the reason for cancelling.

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Federal Credit Card News - Oct 2021
  • 2021-09-28 : Federal Bank To Launch New Credit Card
    Federal Bank has partnered with the National Payments Council of India (NPCI) to launch a new credit card. This new credit card will be a contactless credit card with the lowest Annual Percentage Rate (APR) of 5.88% per annum. A customer can use the Federal Bank mobile App to avail a card.
  • 2021-09-22 : Federal Bank Partners OneCard for Mobile-first Credit Card
    Federal Bank announced a tie-up with OneCard for a mobile-first credit card. The mobile-first credit card offers in-app onboarding, whereby you can activate and use the virtual card instantly.
  • 2021-09-08 : Federal Bank Launches a New Credit Card
    Federal Bank has launched a new credit card in partnership with Visa. The card comes in three variants Celesta, Imperio and Signet at the lowest dynamic annual percentage rate starting from 0.49% per month. These cards are being offered to existing customers of Federal Bank.
  • 2020-08-12 : Federal Bank to launch the first independent credit card
    Federal Bank collaborated with Fiserv, provider of payments and financial services technology solutions, to support the launch of the Federal Bank credit card. This initiative is taken to enable the digitisation of the bank end-to-end card issuance and processing cycle. The bank will also outsource associated operational processes to Fiserv.
  • 2018-12-17 : Obopay partners with Federal Bank, Mastercard for prepaid cards
    Global financial technology company, OBOPAY, today announced the launch of a new generation pre-payment instrument in partnership with Federal Bank and Mastercard. The newly launched prepaid card can be availed by all the business entities including corporate, distributors, retailer ecosystem, colleges, factories etc. The account can be operated with zero minimum balance and the users will not be levied any service charge on usage.
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