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Citibank Credit Card Customer Care

Citibank Credit Card Customer Care 24x7

Last Updated 16th Sep 2021
  • Call on Citibank Credit card toll free number or write on their customer care email id for credit card related enquiries.
  • Citibank credit card helpline is available for all cities in India.
  • Citibank credit card customer is available 24X7.
  • For more information, you can visit nearest Citibank branch
  • If you need a new credit card or loan from Citibank, apply at MyLoanCare.in. Check Best Offers
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Citibank Credit Card Customer Care Helpline Number

City Citibank Credit Card Customer Care No. Email Id
Delhi, Gurgaon, Noida, Ahmedabad, Bangalore, Chandigarh, Chennai, Hyderabad, Kolkata, Mumbai, Pune, Agra, Bhiwadi, Ghaziabad, Goa, Guwahati, Karnal, Kota, Lucknow, Meerut, Panipat, Shimla, Sonipat, Surat, Greater Noida, Noida Extn, Faridabad, Cochin, Nagpur, Vadodara, Coimbatore, Jaipur, Aurangabad Bihar, Bhubaneswar Cuttack, Vijaywada, Indore, Bhopal, Patna, Madurai, Ranchi, Anand, Bhilai, Bhilwara, Dehradun, Durg, Gwalior, Jabalpur, Jalandhar, Jodhpur, Kanpur, Kozhikode, Kolhapur, Ludhiana, Mehsana, Pondicherry, Raipur, Rajkot, Rohtak, Salem, Trichy, Udaipur, Varanasi, Ambala, Roorkee, Bikaner, Mohali Sas Nagar, Mussoorie, Nashik, Gandhinagar 1860-210-2484 -
Vizag 1800-180-2484 -

Citibank Credit Card related Enquiries

For any queries related to Citibank credit card, you can address them by the below-mentioned methods:

  • In case your Citibank credit card is stolen, you need to call the customer care helpline to inform about the loss of your credit card for blocking your card. You can also log in to your net banking account to block the Citibank card.
  • In case your credit card gets blocked, you need to request for a replacement card by speaking to a customer care executive, via net banking.

Citibank Credit Card Grievance Redressal System

If the Citibank’s customer care officials don’t address your concerns, you can write to the Grievance Redressal Officer by downloading the Grievance Redressal form from Citibank website and submitting the same.

You can also call Citibank dedicated number for credit card grievance redressal between 9:30 a.m. and 5:30 p.m. from Monday to Saturday. The number for Citibank credit card customer care is 044-28599130

Alternatively, you can also send a letter to Mr. Santosh Narayanan at Citibank, Retail Banking Compliance Head, FIFC (First International Financial Centre) 8th Floor, C-54 & 55, G Block, Bandra Kurla Complex, Bandra (East), Mumbai, Maharashtra - 400051, India.

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About Citibank

  • Citibank's registered office is located at First International Financial Centre, Plot Nos C-54 and C-55, G-Block, Bandra Kurla Complex, Bandra East, Mumbai 400051. .
  • Citibank's management is led by its CEO Mr. Ashu Khullar.
  • Its current Base Rate is 5.55%, which was last revised on 07th Jul 21.

FAQs

How to file a complaint for Citibank Credit Card?

Citibank credit card customer helpline is available 24*7 for all the cities of India. You can file a complaint by calling on their toll-free number or writing on their customer care email id.

What is the email ID of Citibank credit card Customer Care?

For any grievances related to your credit card, you can write on the email address .

How can I talk to Citibank customer care?

If you have any query related to your credit card, you can directly talk to the customer care executive on the toll-free number of your city.

How do I contact Citibank customer care?

You can reach out to Citibank customer care by calling the toll-free number or by writing on their customer care email id.

What is the customer support email id of Citibank for Credit Card?

For any query related to the advances taken from Citibank, you can write on email id .

How can I close my Citibank credit card?

You can cancel your credit card by calling the phone banking number of your city, online through net banking facility or by visiting the branch of Citibank.

How do I cancel my Citibank credit card online?

To block or cancel your credit card online, you need to follow the following steps:

  • Login to your net banking by entering Login Id and Password.
  • Click on credit cards and then hotlist credit card icons.
  • Click on the credit card number you want to cancel.
  • You can cancel the credit card by choosing the reason for cancelling.

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Citibank Credit Card News - Oct 2021
  • 2019-05-15 : PayTm announces the launch of cash-back driven credit card with Citibank
    In a bid to grow a strong credit customer base, digital wallet company PayTm has joined hands with Citibank to launch a cash-back driven card, PayTm First Card. The newly launched credit card will unlimited cashback of up to 1% every month. The card will be accepted internationally and is contactless-enabled.
  • 2019-05-10 : Citibank offers attractive offers on fuel credit card
    Citibank’s Indian Oil Platinum Credit Card offers attractive points and rewards on its fuel credit card. The bank offers 4 turbo points on the purchase of Rs. 150 at authorised Indian Oil outlets, 2 turbo points at groceries and supermarkets and 1 turbo point for shopping and dining. These turbo points can be redeemed at over any authorised Indian Oil petrol pumps across the country.
  • 2019-04-17 : Citibank announces the launch of a new safety feature for credit cardholders
    In a bid to make its online transactions safer, Citibank has introduced the launch of a new safety feature, ‘Quick Lock’ feature on its credit cards wherein the credit cardholders can ‘Switch on/off’ the transactions on their cards. Using this facility, the credit card holders will be able to block unauthorised transactions without taking the help of Citibank credit card customer care.
  • 2019-02-08 : Citibank announces the launch of a new co-branded credit card with Indian Oil
    Citibank has announced a launch of its new credit card by joining hands with Indian Oil. Using this card, according to the bank, a customer may earn up to 71 litres of free fuel in a year. Not only this, but credit card holder will also get some additional cash back and reward points using this card at all authorised Indian Oil outlets.
  • 2019-02-04 : Citibank revises charges on credit card, effective from February 27, 2019
    Citibank has announced the revision in their credit card charges. The late payment charges and its calculation methodology applicable on Citi credit card are being revised. The change will be effective from February 27, 2019. The revised late payment charges will be applicable for Rewards, Cashback, IOC and First Citizen credit cards.
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