MyLoanCare.in is among India’s leading online loans marketplace led by a Gurgaon based team of techno-financial experts working on a mission to bring transparency, simplicity and convenience in the way people borrow money. MyLoanCare’s state-of-the-art, home-grown technology platform enables online delivery of loans and related services to customers with speed and transparency.

Investors : We have recently received a round of Series A equity funding from Ncubate Capital Partners, a private investment arm of SAR Group family office for investments in branding, technology augmentation and growth of our company.

Partners : We have partnered with over 25 leading banks and finance companies operations for providing retail and SME credit across the country.

Geographical Presence : We operate across all customer segments, have a pan India presence in more than 1100+ cities through our partner banks.

Customer Franchise : We have helped more than 30000 borrowers avail a loan through our platform and have received consistently positive customer reviews (Average MyLoanCare customer ratings is 4.3/5 )

Product Offerings : Our key product offerings include home loan, personal loan, gold loan, business loan, mortgage loan, loan against property and credit cards.

Our Website : Our website www.myloancare.in gets more than 30000 visitors every day attracted by its high quality content targeted at educating the common borrowers by addressing their concerns in availing a loan.

Our Team : We are a team of 120+ professionals across functions of sales, technology, marketing, content, analytics, training and audit. Our management consists of experienced and senior professionals from the field of banking and technology


Why do we exist?

Do you agree that EMI's are the largest share of wallet of most working people in the age of 25-40? Yes, most of us spend more on EMI's than we do on all our other expenses put together. MyLoanCare's mission is to help you save something out of your largest spend item. We are India's first focussed online liabilties management firm!
We are a fast growing team of people focussed on bringing a big change. From Sun soaked beaches in Goa to the Himalayas in Guwahati, from tech valley in Bangalore to business hubs in Delhi and Coimbatore, from business-focused Ahmedabad to weekend-focused Gurgaon – we are changing the way people choose and avail loans in India.

Legend of Mr. B and birth of MyLoanCare:

A young energetic professionally qualified investment banker working with a large private sector bank, Mr. B, got the best home loan deal he could imagine. He had successfully negotiated a high value home loan at an attractive rate of 8.25%. Mr. B felt proud of his negotiating skills, after all he was an MBA from one of the IIM’s, had an engineering degree from country’s premier institution, and was a CFA charter holder. He had surely got the best home loan deal, better than anyone else.

A few months later, he received a two line letter from his bank that left him in a state of shock. He couldn’t believe what he had just read. The interest rate on his floating rate loan had been revised upwards by a whopping 175 bps (1.75%) without even a stroke of pen (the letter was digitally signed, hence needed no signature!). That meant an increase in loan tenure from 15 years to 20 years.

With so few words, this letter had achieved so much for the bank, almost. If brevity was a virtue, this bank must be its master. Mr. B spoke to his bank “relationship manager” who said she knew nothing of this letter and that Mr. B should contact the banks’ customer care from his registered email id. Customer care auto-replied “Thank you for writing to us. We have received your query. We will reply within 5 working days.” On fifth working day, someone called Mr. B and asked what was the issue. Mr. B thought the “mistake” was about to be corrected. No, the story had just begun. Customer care officer heard Mr. B and reverted after a few days that the change in interest was as per the second proviso to clause 16 of the first schedule of home loan agreement read together with the last footnote printed on the reverse of the home loan sanction letter and that there was no “mistake” at the bank’s end. The interest rate on Mr. B’s loan had actually risen by 1.75%.

Mr. B offered to prepay the loan or refinance it with another lender. No, the loan could not be prepaid, not even partially, in the first six months, prompt came the reply from bank's customer "care". Bank further added, in its solo gesture of transparency, that any prepayment after six months would attract 2% penalty. And yes, please remember to pay 12.36% “service” tax on that. What, someone said “service”?

As they say, one mostly knows what one knows but one almost never knows what one doesn’t know. Mr. B realized how little he knew about his home loan and its fine print. Mr. B didn’t know his loan agreement. He didn’t know he had been tricked into buying a loan that was not as good as it looked. Mr. B couldn’t catch the non transparent terms he had been made to sign by the bank. A six month battle that went all the way to the office of the RBI’s Banking Ombudsman got Mr. B justice and the bank was forced to roll back the unfair part of the interest rate hike. But something big was about to happen. Eureka!

Mr. B is the founder of MyLoanCare! Today, Mr. B is all too thankful to the bank. The bank had unknowingly delivered Mr. B a life changing idea. All of us need a service that will help them know what they need to know, with transparency and honesty, a service that will not push-sell loans that generate highest commissions but ones that are suitable for the customer. A service that will deliver speed and efficiency and more!
Mr. B knew he needed someone who could understand the world of ones and zeros (ones without a rupee symbol attached to them) and of gigas, megas and teras. So, he thought of his old pal from college Mr. T. He narrated his experience with the bank to Mr. T and asked if he would come along to set up a platform that would actually "care" for the customer. The smile on Mr. T’s face said it all and more.
Mr. T had spent over a decade dealing with issues around technology, hardware, software, processes and automation. Just like Mr. B, Mr. T also stood for some principles in life. Honesty, transparency and professionalism.

Born of this real life experience, MyLoanCare’s mission is to build transparency, fairness and real cost effectiveness to people availing loans. We are there to service a customer’s need through his loan cycle.

MyLoanCare is a team of techno-financial experts that aspire to bring transparency, simplicity and convenience to borrowers in India using technology in innovative ways. Our mission is to:

  • Offer professional advice to borrowers in India
  • Protect the interest of borrowers
  • Help borrowers make informed choices when comparing loans
  • Negotiate best deals for home loans, balance transfer, loan against property, personal loans and business loans,

MyLoanCare is powered by a state-of-the-art custom-made technology platform that enables us to deliver loan related services to customers with speed and transparency.

Mr. B is CEO and Founder of MyLoanCare.in – Gaurav Gupta

Mr. T is Director and Co-Founder of MyLoanCare.in – Deepak Gupta

About A, C-S, U-Z, AA - ZZ:

As MyLoanCare found its feet, professionals across technology, IT, Finance and Customer Servicing joined the bandwagon. All of them are committed to a single mission – to never do to anyone what happened to Mr. B – lest we create more Mr. B’s! We are supported by accomplished consultants and freelancers in the fields of content, database design and optimization.


Press Release

Founders of MyLoanCare
Founder and CEO
Gaurav Gupta : Founder and CEO - Strategy, direction and overall management
  • Seasoned Investment Banker
  • Total Experience: 18 years+
  • Past Organisation: Kotak, Merrill Lynch
Co- Founder and Director
Deepak Gupta : Co - Founder and Director - Technology enabled process design and automation
  • Technology and Process Automation Expert
  • Total Experience: 18 years+
  • Past Organisation: Ranbaxy, Mahindra Consulting
Co – Founder and Group Advisor
Shalini Gupta : Co - Founder and Group Advisor - Digital marketing, content, training and strategy
  • Experienced Banking and Financial Services Consultant
  • Total Experience: 18 years+
  • Past Organisation: ICRA, McKinsey
Pillars of MyLoanCare
  • Content Manager
    Abhavya Kaushal
    Content Manager
  • Team Leader, Mortgages
    Alok Ranjan
    Team Leader, Mortgages
  • SEO Executive
    Aman Bhatt
    SEO Executive
  • HR Manager
    Anjali Sharma
    HR Manager
  • Team Leader, Credit Card
    Annu
    Team Leader, Credit Card
  • Team Leader, Personal Loan
    Deepak Kumar
    Team Leader, PL
  • SME, Quality
    Divya Mehta
    SME, Quality
  • SME, Training and Content
    Dr. Pallavi Goyal
    SME, Training/Content
  • Trainer
    Jyoti Prasad
    Trainer
  • Sr. Manager – Operations
    Kanchan Saini
    Sr. Manager – Operations
  • Project Manager, IT
    Nishant Bhardwaj
    Project Manager, IT
  • Team Leader, Business Loan
    Piyush Kumar Jha
    Team Leader, BL
  • Team Leader,  Personal Loan/Gold Loan
    Pooja Joshi
    Team Leader, PL/ GL
  • Team Leader, Mortgages
    Sakshi Maheshwari
    Team Leader, Mortgages
  • Assistant General Manager, IT
    Shubh Singh
    AGM, IT
  • Project Manager, IT
    Sumit Raghav
    Project Manager, IT

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Contact MyLoanCare

Customer care related queries care@myloancare.in
Careers and current openings hr@myloancare.in
*Terms and conditions apply. Credit at sole discretion of lender subject to credit appraisal, eligibility check, rates, charges and terms. Information displayed is indicative and from collected from public sources. MyLoanCare is an independent professional service provider and is not related to the government or government bodies or any regulator or any credit information bureau in any way. Information carried at this website is not and should not be construed as an offer or solicitation or invitation to borrow or lend. The Company does not undertake any liability with respect to the correctness of the content, information and calculations. Information is subject to change without notice. By submitting your query or using any tools or calculators, you authorize MyLoanCare to share your information with lender(s), consent for such lender(s) to access your credit information report and contact you regarding your query overriding your number being in National Do Not Call Registry. This is a free service and no charges are payable by the borrower to MyLoanCare. The Company may receive remuneration from lenders for services provided to them.