UIDAI

UIDAI or Unique Identification Authority of India is a statutory organisation that was established under the provisions of Aadhar Act 2016 on 12th July 2016. Prior to its establishment as a legislative body, it was functioning as an attached office to the Planning Commission of India. It, later on, was set up to provide a unique identification number to all residents of India in a transparent manner eliminating duplicacy and fake identities. To avail various Aadhaar related services such as to enrollment, update information, or locating enrollment centres, Aadhaar users need to login on the UIDAI portal or visit the nearest Aadhaar Centres.

UIDAI provides the following services for enrollment, updating details and authentication of Aadhaar.

1. Aadhaar Enrollment

UIDAI provides the following services related to enrollment of Aadhaar:

• Account holders can locate an enrollment centre on UIDAI official web portal.
• They can also check the status of the Aadhaar through online and offline modes.
• UIDAI also allows you to download Aadhaar cards online.
• Other services related to Aadhaar Enrollment include Retrieval of UID/ Enrollment ID (EID), order reprint etc.

2. Updation of Details on Aadhaar

UIDAI also ensures that users can update their demographic details such as Name, Mobile Number, Email Address, Date of Birth etc. and biometric information including fingerprints, Iris Scan and Facial photographs through online and offline modes. Users can update their address online by logging into the official UIDAI portal. To update any other information, you need to visit the nearest Aadhar enrollment centres.

3. Aadhar Authentication

Users can also avail the following services of UIDAI for authenticating an Aadhaar Card.

• It provides services to verify the Aadhar number and ensure that it is not deactivated.
• Account-holders can also check Email Address/mobile number.
• UIDAI also allows the account holder to lock/unlock the biometrics. With locking the biometric, the biometric details cannot be used by anyone for authentication.
• You can generate your 16-digit virtual ID.
• You can also link your bank accounts with Aadhar for the authentication process.

Unique Identification Authority of India was set up with an objective to provide a unique 12- digit identification number or Aadhar to all residents of India. This number is linked to the resident's basic demographic and biometric information such as a photograph, fingerprints, iris scans and acts as a base or proof of the identity and residence of a person.

Vision and Mission of UIDAI: UIDAI aims to build an active ecosystem for delivering Aadhar Services for enrollment and authentication by providing the following services.

• UIDAI aims to deliver good governance, efficient, transparent and targeted delivery of various government subsidies.
• It develops policies and procedures for the active enrollment of individuals for Aadhar.
• It encourages people to support them in collecting demographic and biometric information.
• UIDAI also establishes policies for updating and authenticating their digital identity.
• It makes an effort for updation of technology for enrollment, updation and authentication of Aadhar.
• To ensure the security and confidentiality of identity information.
• To ensure compliance of Aadhaar Act by all individuals and agencies in letter and spirit.
• To make regulations & rules consistent with the Aadhaar Act, for carrying out the provisions of the Aadhaar Act.

The UIDAI ecosystem consists of 2 significant functions which are explained below:

• Enrollment of individuals for Aadhaar
• Authentication of Aadhaar

Enrollment and Update Ecosystem: The process of enrollment for Aadhar involves setting up enrollment agencies, collecting demographic and biometric information of the individuals. UIDAI recognises registrars as an authorised organisation to enrol and update the information of people for Aadhar. During the procedure, the registrars further appoint enrollment agencies which assist the registrar in the enrolment process. Various certified operators/supervisors are also engaged in the entire process of enrollment and update ecosystem.

Authentication Ecosystem: Unique Identification Authority of India appoints a number of Authentication Service Agencies (ASAs) and Authentication User Agencies (AUAs) for authentication of Aadhar. Aadhar Authentication is the process by which biometric and demographic details of the individuals are verified.

If you have any grievances related to Aadhar Enrolment, Updation or any other services of Aadhaar you can register your complaint through the following channels:

• UIDAI Contact Centre
• Post
• Public Grievance Portal

You can approach the UIDAI contact centre, which is specifically set up for handling queries related to Aadhar by calling on their toll-free help desk number '1947' or by writing to them on their helpdesk Email Id help@uidai.gov.in. Individuals can also lodge their complaint through the post or Public Grievance Portal pgportal.gov.in. However, to enquire any information about Aadhaar, they must have an enrolment number for Aadhaar, which is printed on the acknowledgement slip given at the time of Aadhaar enrollment.

UIDAI Regional Office	Contact Details
UIDAI Regional Office, Delhi	Address: Ground Floor, Pragati Maidan Metro Station, Pragati Maidan, New Delhi-110001 Email ID: publicgrievance.cell@uidai.net.in Contact Number: 011-40851426 (Grievance Cell), 11-40851426 (Reception)
UIDAI Regional Office, Mumbai	Address:7th Floor, MTNL Exchange, GD Somani Marg, Cuff Parade, Colaba, Mumbai - 400 005 Email ID: help@uidai.gov.in Contact Number: 022-22163492
UIDAI Regional Office, Bengaluru	Address: SCO 95-98, Ground and Second Floor, Sector 17- B, Chandigarh 160017 Contact Number :080-22340104
UIDAI Regional Office, Chandigarh	Address: SCO 95-98, Ground and Second Floor, Sector 17- B, Chandigarh 160017 Email ID : grievancecell.rochd@uidai.net.in Contact Number : 0172-2711947
UIDAI Regional Office, Guwahati	Address: Block-V, First Floor, HOUSEFED Complex, Beltola-Basistha Road, Dispur, Guwahati - 781 006 Contact Number: 0361-2221819
UIDAI Regional Office, Hyderabad	Address: 6th Floor, East Block, Swarna Jayanthi Complex, Beside Maitrivanam, Ameerpet Hyderabad-500 038, Telangana State Contact Number: 040-23739269( Reception), 040-23739266 (Grievance)
UIDAI Regional Office, Lucknow	Address: 3rd Floor, Uttar Pradesh Samaj Kalyan Nirman Nigam Building, TC-46/ V, Vibhuti Khand, Gomti Nagar, Lucknow- 226 010 Email ID: uidai.lucknow@uidai.net.in Contact Number: 0522-2304979 (Enrolment Related), 0522-2304978 (SSUP Related)
UIDAI Regional Office, Ranchi	Address: 1st Floor, RIADA Central Office Building, Namkum Industrial Area, Near STPI Lowadih, Ranchi - 834 010 Email ID: ro.helpdesk@uidai.net.in Contact Number: 9031002292

✅What is Order Aadhaar Reprint Service?

If the users have lost, misplaced or want a new copy of their Aadhaar they can request the same by paying a nominal charge of ₹ 50. This service of UIDAI is known as Order Aadhaar Reprint Service.

✅Where can residents download e-Aadhaar?

Individuals can download the E-Aadhaar card from the official website of UIDAI using their Aadhaar Number or Enrollment ID.

✅What is the link to the official website of UIDAI?

You can visit the official website of UIDAI by clicking on https://uidai.gov.in/.

✅What details can I update in the Self Service Update Portal (SSUP)?

Users can update their address online in Self Service Update Portal (SSUP). To update their address online, they need to have a registered mobile number. They can update by visiting the official self-service portal of Aadhaar by clicking on 'Update your Address Online'.