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Aadhar Card Customer Care Number - Toll-Free

Aadhar Card Helpline Number

Last Updated 20th Jan 2022

  • Aadhar card customer care number can be used to resolve any issue regarding Aadhar.
  • UIDAI provides on-call support round the clock to customers facing any issue regarding Aadhar enrollment or verification through the UIDAI helpline number, which is 1947.
  • Complaints regarding Aadhar can be registered online through UIDAI public grievance portal, by writing an email at help@uidai@gov.in.
  • You can send your complaints directly to UIDAI headquarter located in New Delhi, via post.
  • UIDAI has eight main regional offices. Each office has an individual Aadhar Card Helpline number for redressing grievances of customers under their area of jurisdiction.

UIDAI Helpline Number

UIDAI provides undisrupted service on a national scale to thousands of people via its regional offices and its online portal. Anyone facing any issues regarding any UIDAI services can visit the website or regional offices. Nonetheless, UIDAI has several helpline numbers to extend its assistance. UIDAI Helpline provides 24/7 on-call support and online services, which can be availed to resolve any issue related to the Aadhar card. Here are the helplines through which you can get in touch with UIDAI.

  • Aadhar Card Toll-free Number: 1947
  • Official online portal: uidai.gov.in
  • Email ID: help@uidai@gov.in
  • Headquarter: New Delhi - 110001.
  • Social media:
    • Twitter: @UIDAI
    • Facebook: @AadhaarOfficial
    • YouTube: Aadhaar UIDAI

UIDAI Headquarters

UIDAI has its headquarter in New Delhi. The UIDAI headquarter has a Director-General, and the post is currently assigned to Dr A.B.P Pandey, who is also the acting Chairman of UIDAI. He is assisted by seven Deputy Director General (DDG) who are in charge of various departments. The maximum sanctioned strength of UIDAI headquarter is 146, including officers such as Deputy Directors, Section Officers, Assistants, etc. as well as the staff of Accounts and IT branches.

All the officers and the staff are appointed either by the Central Staffing Scheme or through a bilateral route. The UIDAI headquarter has set up some specialized units such as the Project Management Unit and the Technological Development Unit consisting of a core team of experts for increasing the pace of its various operations.

The UIDAI headquarter can be directly contacted by the UIDAI Customer Care Number, 1947, by sending a mail on their official email ID to get your Aadhar related queries answered or for giving any suggestions for improvement.

UIDAI Regional Offices

The Unique Identity Authority of India has eight major regional offices, each responsible for enrollment and management of Aadhar card and its services in their respective areas of jurisdiction. You can contact their concerned UIDAI regional office to get on-call guidance and seek answers to their queries. Here is the list of the eight regional branches of UIDAI along with their address, Aadhar card helpline number and mail IDs.

Location Toll-free Number FAX Email ID Address
Bangalore 080-22340104 080-223403 gopalan.rs@uidai.net.in Khanjiva Bhavan,No. 49, 3rd Floor, South Wing Race Course Road,Bengaluru- 560001
Chandigarh 0172-2711947 0172-2711717 grievancecell.rochd@uidai.net.in SCO 95-98,Ground Floor, Sector 17-B,Chandigarh- 160017
New Delhi Phone Number: 11 40851426 Grievance cell number: 011-40851426 011-40851406 publicgrievance.cell@uidai.net.in Ground Floor,Pragati Maidan,Pragati Maidan Metro Station, New Delhi- 110001
Guwahati 0361-2221819 0361-2223664 d.khound@uidai.net.in Block-V, First Floor,HOUSEFED Complex, Beltola-basistha Road, Dispur,Guwahati- 781006
Mumbai Phone Number: 022-22163492 Aadhar card toll-free number:1947 - help@uidai.gov.in 7th Floor, MTNL Exchange, GD Somani Marg, Cuff Parade, Colaba,Mumbai-400005
Hyderabad Phone Number: 040-23739269 Grievance cell number: 040-23739266 040-23736662 - 6th Floor, East Block, Swarna Jayanthi Complex, Beside Maitrivanam, Ameerpet,Hyderabad- 500038
Lucknow For enrollment: 0522-2304979 For Self service update portal: 0522-2304978 - uidai.lucknow@uidai.net.in 3rd Floor, Uttar Pradesh Samaj Kalyan Nirman Nigam Building,TC-46/V, Vibhuti Khand, Gomti Nagar,Lucknow- 226010
Ranchi 9031002292 - ro.helpdesk@uidai.net.in 1st Floor, RAIDA Central Office Building, Namkum Industrial Area, Near STPI Lowadih,Ranchi- 834010

Aadhaar Related Grievance Redressal

UIDAI provides a smooth grievance redressal service through a number of channels where you can file your complaints and seek redressal. It can be done either by post, via email or through contacting UIDAI on the Aadhar card customer care number. Below are the three grievance redressal methods.

  • By Post Grievances can be sent to UIDAI via post by writing a letter to any of the UIDAI regional offices or headquarters. The Deputy Director examines the issues. After he approves it, it is sent to the respective Regional Office or Concerned Section. The complaint is then resolved online by the Concerned Section or Regional Office. If needed, they will give interim replies for better communication to redress the grievance faster.
  • Through Toll-free Number You can call on the toll-free UIDAI Customer Care Number to lodge your grievance. You will be provided on-call assistance and guidance to answer your queries and redress your grievances.
  • By Email You can also present your complaints to UIDAI by writing them an email about your grievance. You have to send it to help@uidai.gov.in. Upon receiving your email, they will redress your grievance online through email replies.

How to Register Complaints Online through the UIDAI Portal?

You can register your aadhar related complaints online through the public grievance portal of UIDAI, Centralised Public Grievance Redress And Monitoring System or the CPGRAMS portal. However, registration is a must for accessing the website. Here's the process following which you can register your complaint through the UIDAI portal:

  • Visit the official portal of CPGRAMS.
  • Register yourself by clicking on 'Sign In' if you are a first time user.
  • If you are a registered user, log in to their portal.
  • For this, Choose your language.
  • Type in the Username/Mobile Number/Email ID.
  • Type in the password.
  • Type in the security captcha displayed below.
  • Tap on 'Login' to complete the process.
  • Once you have logged in on the portal, you will be redirected to a new page.
  • Tap on 'Grievance'.
  • Tap on 'Lodge Public Grievance' to lodge your complaint successfully.


What is the Aadhaar card customer care number?

The Aadhaar card customer care number, i.e., 1947, is where you can contact the Unique Identity Authority of India (UIDAI) for Aadhar related issues. Different regional offices of UIDAI have different customer care numbers. You can contact your concerned UIDAI regional office by calling their respective customer care number.

How can I contact my customer care of Aadhar card?

You have to call on the Aadhar card helpline number 1947 or on the customer care number of your concerned regional office from your mobile phone number which is registered with your Aadhar. You can send a mail to the official mail ID of UIDAI or any of its regional offices.

What is the Aadhar complaint number?

The Aadhar complaint number is 1947, on which you can contact UIDAI to register your complaint and seek redressal. This toll-free number is to provide the UIDAI users with assistance whenever they want. Each regional office of UIDAI has its own customer care number, where you can file your complaints.

How can I file a complaint to Aadhar card?

You can file a complaint in one of the three methods:

  • By visiting the official website of UIDAI and filling in the grievance redressal forum.
  • By writing a mail mentioning your complaint to UIDAI email ID, which is help@uidai.gov.in
  • By contacting UIDAI on their customer care number, 1947.

How can I contact or make an enquiry regarding Aadhaar card?

You can make an inquiry regarding your Aadhaar card to the customer care representatives of UIDAI. You can contact them on the toll-free number, 1947. You can drop a mail to the mail ID of UIDAI as well. The regional branches of UIDAI have their own help desk that can help you in this matter.

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